Career success beyond just the craft
Why are some people so easy to work with? What are the characteristics they exhibit? Soft skills are perhaps the most important thing designers can learn as they can often make the difference between failure and success.
Our hands-on, one-day course will help you and your team learn the skills needed to succeed in your role, making you a valued (and valuable) member of your team. The day will be led by one of our consultants who will share real-world insights based on their own and our collective experiences.
During the training course you'll learn how to:
- Get your colleagues and/or clients to love you
Learn how to build trust in those around you and inspire your superiors. We'll teach and practice basic persuasion techniques so you can influence product teams and senior stakeholders, as well as being flexible yourself and understanding other people's points of view
- Facilitation techniques
Being able to bring people together and facilitate is key to working through key design issues. You'll learn some practical tips on how to master the facilitation skills necessary to run successful workshops
- Conflict resolution
You'll practice lots of practical techniques for removing obstacles to your work and resolving conflict in an amicable way
- Be great at presenting
Learn how to package your design work for presentation and how to sell the important features. Understand how to structure a great presentation, get practical advice for presentation delivery and try out your new skills
- Give and receive feedback
Stop taking critique of your work personally. We'll show you how to give and receive structured feedback so that your ways of working become more collaborative and you don't end up with countless amends